Feedback is a particularly efficient instrument for companies to evaluate and, if necessary, optimize internal processes and procedures. This is also the goal of Wilde Relocation. All our clients (transferees as well as HR of employer) receive an individually created questionnaire with questions developed by us. Therefore we created a short 5-minute questionnaire. In cooperation with individual companies, we have also created specific questionnaires with questions that our corporate clients have identified as particularly important.
Each individual questionnaire is evaluated internally by our team. Our Customer Satisfaction Manager is available for criticism and questions. Every six months, we summarize the survey results and also evaluate them graphically. This is done by our Quality Manager.
For us, every single feedback is very important and helps us to bring our service to the next level. We thank you for your honesty and look forward to many feedbacks in the future.
𝐓𝐡𝐞 𝐞𝐯𝐚𝐥𝐮𝐚𝐭𝐢𝐨𝐧 𝐢𝐬 𝐞𝐧𝐚𝐛𝐥𝐞𝐝 𝐚𝐭 𝐭𝐡𝐞 𝐞𝐧𝐝 𝐨𝐟 𝐞𝐚𝐜𝐡 𝐫𝐞𝐥𝐨𝐜𝐚𝐭𝐢𝐨𝐧, 𝐛𝐮𝐭 𝐚𝐥𝐬𝐨 𝐝𝐮𝐫𝐢𝐧𝐠 𝐭𝐡𝐞 𝐨𝐧𝐠𝐨𝐢𝐧𝐠 𝐫𝐞𝐨𝐥𝐜𝐚𝐭𝐢𝐨𝐧 𝐩𝐫𝐨𝐜𝐞𝐬𝐬, 𝐭𝐡𝐞 𝐭𝐫𝐚𝐧𝐬𝐟𝐞𝐫𝐞𝐞𝐬 𝐡𝐚𝐯𝐞 𝐭𝐡𝐞 𝐩𝐨𝐬𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐲 𝐭𝐨 𝐜𝐨𝐧𝐭𝐚𝐜𝐭 𝐨𝐮𝐫 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐬𝐚𝐭𝐢𝐬𝐟𝐚𝐜𝐭𝐢𝐨𝐧 𝐭𝐞𝐚𝐦 𝐚𝐭 𝐚𝐧𝐲 𝐭𝐢𝐦𝐞 𝐢𝐧 𝐜𝐚𝐬𝐞 𝐨𝐟 𝐫𝐞𝐪𝐮𝐞𝐬𝐭𝐬, 𝐩𝐫𝐨𝐛𝐥𝐞𝐦𝐬 𝐨𝐫 𝐬𝐮𝐠𝐠𝐞𝐬𝐭𝐢𝐨𝐧𝐬 𝐟𝐨𝐫 𝐢𝐦𝐩𝐫𝐨𝐯𝐞𝐦𝐞𝐧𝐭.
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