How To Set Up Mail Redirection in Germany (Deutsche Post & PIN AG)
Please note: Both websites are only available in German. Below you'll find step-by-step instructions in English to help you complete the process.
1. Mail Redirection with DEUTSCHE POST
🔗 Deutsche Post Nachsendeauftrag
Step-by-step guide:
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Under “Bisherige Adresse”, enter your current address.
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Under “Neue Adresse”, enter your new address.
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Fill in your personal details under “Antrag für folgende Person”.
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To add family members, click “+ weitere Personen hinzufügen”.
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Tick the box “Mit Umzugsmitteilung (ohne Mehrkosten, empfohlen)” – this sends a change-of-address notice free of charge.
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Click the yellow button: “In den Warenkorb” (Add to cart).
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Choose your payment method and complete the purchase.
💡 Tip: We also recommend setting up mail redirection with PIN AG, as many important official documents (e.g., tax IDs or residence permits) are sent via this service.
2. Mail Redirection with PIN AG
Step-by-step guide:
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Under “Grund der Nachsendung”, select “Umzug” (Moving).
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Under “Termin und Dauer”, choose 12 Monate (12 months – 29.99 EUR).
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Fill in your personal details under “Auftraggeber”:
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Title (Herr/Frau)
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First name, last name
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Email address, phone number
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Add additional people under “Weitere Personen”, if needed.
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Under “Bisherige Adresse”, enter:
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Street and house number
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The postal code will be suggested by the system – select the correct one.
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Enter your new address:
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Country: Deutschland
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Street, house number, postal code, city, and any address addition if applicable
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Agree to the data transfer and terms of service (tick the required boxes).
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Click the green button: “Zur Überprüfung des Auftrags” (Review your order).
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If all information is correct, click “Auftrag senden und bezahlen” (Submit and pay).
